Contact

Special prices valid until 31/12/2024

Call Us
089 32 95 00 Open from 8.00 to 18.00 from Monday to Friday.

Email Us Ask a question via the contact form or let an employee call you.

Make an Appointment Make your appointment online. Pay your consult online and you'll get a 50% discount.

Address Grotestraat 42
3600 Genk
Belgium

Have your call back

We receive a lot of calls per day, which sometimes means that our telephone exchange is overloaded and you cannot or cannot easily reach us by telephone. Please ask us to call you back.

You can reach us via WhatsApp by clicking the green WhatsApp button at the bottom left of our website.

By Car

The Wellness Kliniek is centrally located between the Netherlands – Belgium – Germany, and easily accessible from the main motorways such as E314, E313 and E40

If you are planning to drive please allow yourself enough time, considering traffic jams or finding your way.

There is a parking lot available for our patients, right behind our clinic.

Address: Grotestraat 42, 3600 Genk, Belgium

By Train

If you are travelling by train the nearest train station is in Genk and is only a 5 minute walk from the Wellness Kliniek. More information about schedules and itineraries of the trains can be found on belgiantrain.be or eurostar.com.

Genk itself is a beautiful city with lots of shopping and dining options and it's just an hour's drive from Brussels and Antwerp, only half an hour from Aachen and 15 minutes from Hasselt or Maastricht.
We are happy to help you plan your stay at the Wellness Kliniek, don't hesitate to contact us if you have any questions or concerns.

By Airplane

Nearby international airports are:

Brussels (Belgium): 50 minutes away by train or car.
Maastricht (the Netherlands): 30 minutes away by car.
Schiphol (the Netherlands): 2 hours away by car.

By helicopter it is best to land at Zwartberg Genk or at the helibase in Maastricht.

If you wish we can organise a taxi service for you (at an additional cost).

Mail the departments

Please, have a look at our FAQ section before sending an email.

Frequently Asked Questions

Can I book all my appointments myself online?

Yes. Online bookings via our website allow you to quickly and easily book your treatment by bank card or Internet banking. You can then select the date of your consultation and procedure online.

Can I cancel or change my consultation?

Your payment is non-refundable. You can change your consultation once - up to 48 hours prior to the consultation - with no additional charge. To do so please contact the appointments desk by telephone. In the case of a no-show the booking fee will be automatically charged as a cancellation fee.

May I bring someone with me to the consultation?

It is wise to bring your partner or a good friend to the consultation. You will receive a great deal of information and this means you will have someone with whom you can run through the information afterwards.

Can I book my procedure right after my consultation?

Yes. You can do so at the reservation desk.

Can I also book my operation online?

Yes. Once you get home after your consultation, you can easily book via our website. You can make an appointment and select an available date for your surgery. Most people choose to pay the booking fee and remaining amount due online. This means you can rest assured everything is in order for the operation and you can arrive on the day of your surgery at ease.

When will I be expected to arrive at the Wellness Kliniek?

On the day of your procedure you report to the reception desk at the agreed time.

Why do I need a companion?

It is for your own safety. You could unexpectedly feel faint after a procedure. It is important that someone is with you. There will be no surgery if you do not have your companion by your side when arriving at the Wellness Kliniek for your surgery.

Does my companion also have to bring me to the Kliniek?

Yes. Our doctors want to be assured of your safety. So report to the reception desk accompanied by your companion, who must come and collect you after your procedure. This is important, otherwise the operation cannot be performed. You may not return home alone after the procedure. Your companion must be a responsible adult over 18 years of age.

See all Frequently Asked Questions